MORI SEIKI FULL
MORI SEIKI PORTABLE

In summary it is clear that the Renishaw ballbar is increasingly important to Mori Seiki's customer support activities. In this application it helps to give a quick diagnosis and so speeds up repair and maintenance and gives the customer confidence that his machine is meeting its specified performance. Finally, the QC10 ballbar is increasingly used as a tool for Mori Seiki Technical Centre staff to help in their service work. The QC10 is also used to test new machines after installation at the customer's premises as the transport and installation process can cause changes to the machines performance.

MORI SEIKI FULL

Compared with Mori Seiki's traditional method of machine verification, the QC10 allows full compensation in a fraction of the time.

Mori Seiki now routinely tests its machines prior to shipment with a QC10 to ensure the highest performance – any machines which fall outside specification are compensated quickly and effectively based on the results of the QC10 analysis. Using the QC10 to compare machine accuracy at different feed rates, clockwise and anticlockwise, overall machine positioning performance can be easily verified.

MORI SEIKI PORTABLE

It is a highly portable system, simple to use and with a quick test providing very powerful information about the machine's performance.Įqually important, with QC10's diagnostic software, machine errors such as backlash and servo mismatch are assigned a value and reported for each axis so that even operators with minimal experience can interpret the results reliably and consistently. The QC10 ballbar is now the chosen tool for use both at the Mori Seiki factory and by service and technical centres around the world. This was a valid test but one that required considerable time and experience to interpret the results (mis-diagnoses were not uncommon).

Before Mori Seiki started using the QC10 ballbar, machine performance was verified by measuring a test component machined by each machine. The QC10 ballbar is an internationally recognised system for diagnosing the positioning performance of machine tools. A vital element in achieving this goal is widespread use of the Renishaw QC10 ballbar. These provide full support to the 44 technical centres in Japan and a further 57 around the world, where highly trained service staff are on call to ensure immediate customer response.įor its latest business strategy called “Global One”, to improve the service level to customers even further, Mori Seiki is putting added emphasis on ensuring and maintaining greater machine accuracy. With an established reputation for offering the highest possible level of service Mori Seiki has 2 parts & service centres in Japan, another 5 located in Europe and USA, and 3 in Asia. In order to provide support service to the same high level, Mori Seiki has established a worldwide support system with over 400 dedicated employees located around the globe.

Mori Seiki recognises, however, that simply offering machine tools does not provide customers with the full support for their production activities that they are looking for.

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